A Message from our President, Brian Davidoff, CMCA, AMS
The Ross Morgan family comprises of over 80 dedicated people who act professionally and responsibly day in and day out, serving the needs of our clients. Our staff is acutely aware of the fact that we are in a service business and all we offer is service. They realize that if we do not provide the quality service demanded by our clients, someone else will. I am very proud of our staff, their commitment, and what they stand for. They are good citizens who work hard at what they do and they do it well. They are well compensated, provided with comprehensive medical coverage and are given the opportunity to participate in our 401K profit sharing program.
I am extremely sensitive to their needs and have a great deal of respect for them. I appreciate what they do, and firmly believe that the Ross Morgan philosophy is one of the primary reasons why we have such low staff turnover. A large number of our employees have been with us over 15 years and that is something to be proud of.
BRIAN M. DAVIDOFF, CMCA, AMS
PRESIDENT / CEO
Prior to becoming a principal of Ross Morgan & Company, Brian worked in the Audit Department of a large national CPA firm specializing in all aspects of the real estate industry. He was also Controller and Chief Financial Officer of a large property management company. Brian’s strong financial background has been a tremendous benefit to his clients, and his professional and “hands-on” approach has enabled him to respond immediately to their needs.
Brian is also a licensed real estate broker with the California Department of Real Estate and a member of the Community Association Institute and has extensive experience in the management of homeowner associations, including planned unit developments.
Brian is proud to introduce his senior management team below.
VICE PRESIDENT AND DIRECTOR OF OPERATIONS
Cheryl has been with the company for over 20 years and in addition to being the Office Manager, she oversees and has extensive experience in supervising the entire computer operations of the company. Cheryl monitors over 80 networked workstations, including the link with our Calabasas, Valencia, Saugus and Palmdale offices.
IDA WORTH, CMCA, AMS
VICE PRESIDENT AND GENERAL MANAGER
Ida has been with our company for over 15 years and has vast experience in managing homeowner associations including planned unit developments. As General Manager of our Calabasas office, Ida is responsible for overseeing communities in the Calabasas, Agoura, Westlake, Simi Valley and Thousand Oaks areas. Ida also maintains an active California real estate license.
DIANE HILLIARD, CCAM, CMCA, AMS, PCAM
DIRECTOR OF PROPERTY MANAGEMENT
Diane Hilliard has been certified with the California Association of Community Managers (CACM) since 1999 and has recently joined the elite group of community association managers who have earned the Professional Community Association Manager (PCAM) designation from Community Associations Institute (CAI). Diane is one of only 1200 managers nationwide who have earned the highest level of professional recognition in the community association field. With over 20 years experience in Asset Management, Diane Hilliard’s focus is on client satisfaction, staff education and customer service response skills. Her communication skills and dedication to knowledge and continuing education bring professionalism and support to our company and our clients.
WARREN DAVIDOFF, CPA, CMCA, AMS
CHIEF OPERATING OFFICER
Warren, who is a CPA, is responsible for business operations and quality control of all Company output as it pertains to delivery of services to our clients. Warren also brings a great deal of corporate finance experience having worked at a big four accounting firm prior to joining Ross Morgan & Company. Warren holds a degree in Business Administration from Emory University in Atlanta.
DIRECTOR OF ACCOUNTS PAYABLE
Desiree has been with the company for over 20 years and supervises the operation of our Accounts Payable Department. Her role is to ensure that all vendors are paid in a timely manner, both accurately and efficiently. Our Accounts Payable Department processes over 10,000 checks per month.
DIRECTOR OF ACCOUNTS RECEIVABLE
Kelly oversees the Accounts Receivable Department of the company. Her department is responsible for addressing homeowner billing questions and ensuring the timely and accurate processing of assessment payments by homeowners. Our billing department allows owners to pay dues by all methods including direct debit, online e-check and credit card. This allows for increased cash flow and enhanced cash management. Kelly holds a Bachelors degree in Science and Administration and is currently pursuing her MBA.
DIRECTOR OF ACCOUNTING
Elvira oversees the preparation of the monthly financial statements and annual budgets for our clients. The preparation of month end financials and annual budgets is critical to the fiscal success of the clients we serve. Elvira also works closely with the independent association CPAs to ensure the timely preparation of tax returns and year-end financial reviews. Elvira holds a Bachelors degree majoring in Accounting from California State University, Northridge.
GENERAL MANAGER, NORTHERN REGION
Pearl Beaudin has been with our company for 20 years. With 25 years of experience in management of condominiums, townhomes and planned unit developments, Pearl lends her expertise and efficiency to our northern properties. Pearl prides herself on taking a “hands-on” approach, making every effort to ensure that her properties are provided with the best of service. Pearl is also a licensed real estate agent.
REINA ZUCKERMAN, CMCA, AMS
GENERAL MANAGER, VALENCIA OFFICE
Reina has been with our company for over 15 years and is the General Manager in charge of our Valencia office. Reina is a highly experienced Community Association Manager specializing in planned unit developments.
GENERAL MANAGER, SAUGUS OFFICE
Lori has been with our company for over 5 years and is General Manager in charge of our Saugus office. Lori specializes in the management of condominiums, townhomes and planned unit developments.
GENERAL MANAGER, SIMI VALLEY OFFICE
Michelle has been with our company for over 10 years and is General Manager in charge of our Simi Valley office. Michelle specializes in the management of planned unit developments and working with developers from construction phases to the turnover of the project to the Association.
This department handles all of the escrow, lender, realtor and appraisal issues affecting the transfer of units within our associations. Esmeralda Quiroz, a 10 year employee, heads up the department and oversees the timely and accurate processing of escrow demands.
We have over 40 community managers, the majority of which are Certified, who are responsible for the day to day operation of the associations in their portfolios. They are experienced at efficiently serving the needs of their clients. Many of our community managers have been with our company for over 10 years. We pride ourselves on low staff turnover, particularly among our managers, who, industry wide, have a notoriously high turnover rate. Not so at Ross Morgan where we are extremely sensitive to the needs of our employees.
We could not do it without them. From the person who assists with the mailers and copying to the receptionist to our correspondence secretary. We recognize and appreciate their importance to our company’s success. To be a successful team, all of the players need to pull together. Our support staff understands this team approach very well, which enables our company to operate smoothly and efficiently on a day to day basis.