• The company and its employees should be members of a trade group that is working to improve industry standards, such as the Community Associations Institute.
  • Visit the company’s facilities. Check for yourself and assess the overall organization of the office.
  • Meet your prospective manager and members of the management team to be assigned to your property
  • Learn about the internal checks and balances are in place to safeguard Association funds
  • If the company is quoting fees substantially below the competition, find out why. Rates charged by management companies should not vary greatly.
  • Always check references by calling other Association Board members and industry professionals such as HOA lawyers about the performance of the company.