Each property we manage is assigned a team of our industry specialists: an assigned Certified Community Manager, administrative support staff, an assigned accounts payable representative, an assigned finance representative, and our billing department. Our Director of Property Managers—PCAM—supervises assigned managers’ activities and is available as a consultant if needed and our CPA on staff, ensures the financials are structured in accordance with Civil Code and Generally Accepted Accounting Principles (GAAP). We also maintain a customer department headed by seasoned certified community managers, who cover managers who out in the field or on vacation, etc.