On behalf of the Board of Directors of the Meadow Oaks of North Ranch Homeowners Association, we would like to take a moment to recognize the truly outstanding work of Audrey Herman as our community’s property manager.
As you know, the responsibilities of a professional HOA management firm such as Ross Morgan include, managing budgets and financial reporting, ensuring compliance with CC&Rs, facilitating board meetings, guiding the board on legislative and procedural issues, and maintaining open lines of communication with homeowners. These duties are often complex and demand both technical knowledge and interpersonal skills.
Audrey not only fulfills these responsibilities with exceptional competence, but she consistently goes far beyond expectations. She is:
- Proactive – Anticipating issues before they become problems and ensuring the board is always well-informed and prepared.
- An Educator – Taking the time to clearly explain processes, policies, and options, helping both board members and homeowners understand the “why” behind decisions.
- A Problem Solver – Addressing challenges promptly and creatively, always balancing practicality with fairness.
- A Clear and Effective Communicator – Keeping the board and homeowners up to date with concise, timely, and well-organized information.
- Dependable and Professional – Handling all aspects of community management with integrity, attention to detail, and genuine care for the residents she serves.
Audrey’s approach fosters confidence and cooperation within our community. She reflects the very best of what Ross Morgan stands for in professionalism, customer service, and partnership.
We hope this recognition conveys our sincere appreciation for her efforts and dedication. We are grateful to have her as part of our Meadow Oaks of North Ranch team.
Warm regards,
Board of Directors
Meadow Oaks of North Ranch Homeowners Association
Cindy Dellamico, Jeff Gerrard DoGerolamo, Hank Cohen