Our Commitment to Transparency and Integrity

At Ross Morgan & Company, we believe that trust is the foundation of every successful relationship with the communities we serve. We are committed to conducting business with the highest ethical standards and to avoiding actual or perceived conflicts of interest in the selection and use of vendors.

Vendor Selection

We recommend vendors based on factors that include:

  • Quality of work
  • Experience and qualifications
  • Responsiveness and reliability
  • Competitive pricing
  • Appropriate licensing and insurance
  • Ability to meet the Association’s specific needs

Our recommendations are made solely in the best interests of the Association.

Independence

Ross Morgan & Company does not require Associations to use any particular vendor. The Board of Directors retains the authority to approve vendor selection in accordance with its governing documents and procurement policies.

Financial Relationships

Unless specifically disclosed in writing to the Association:

  • We do not receive undisclosed commissions, kickbacks, or referral fees from vendors we recommend.
  • We do not permit vendor relationships to influence our recommendations.
  • Any material financial interest between our company and a vendor will be fully disclosed to the Board before a recommendation is made.

Competitive Bidding

When appropriate and requested by the Board, we solicit multiple qualified proposals to assist the Board in making informed decisions. Our goal is to provide objective information so the Board can evaluate quality, scope, and price.

Employee Standards

Employees are expected to:

  • Avoid situations that create actual or perceived conflicts of interest.
  • Disclose any personal or financial relationship with a vendor.
  • Never accept gifts, payments, or favors that could improperly influence business decisions.
  • Comply with our Code of Ethics and applicable laws.

Ongoing Oversight

We periodically review our vendor relationships and internal practices to ensure they remain consistent with our commitment to fairness, transparency, and fiduciary responsibility.

Our Promise

Our responsibility is to serve the best interests of the communities we manage. We believe transparency, ethical conduct, and objective vendor recommendations help Boards make informed decisions and strengthen the trust placed in our company.